Roblox complaint: lost my account

Name: lost my account
Item: Roblox
Author: Josalynn

Open 8 May 2022 95 views Gaming

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Filed 8 May 2022 by Josalynn

i lost my account on roblox that i spent a lot of money on because i forgot the password. When i click the forgot password option and entered my emailphone number i waited several minutes and nothing sent to either even though I tried multiple times. The account is tiger_Jos

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Case details

Status: Open
Company: Roblox
Filed: 8 May 2022
Desired resolution: they should make it so that the instructions actually send to my emailphone number since that's how it's supposed to be
Problem: Password reset email never arrives
About: game account

Progress

Filed
Company notified
Company replied
Resolved

8 May 2022 Complaint filed and published
8 May 2022 Message from Bizzy: we notified Roblox about this complaint.

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