Remitly complaint: Account suspended
Filed 12 Aug 2023 by Harold
My Remitly account was recently suspended without explanation. I was told that there would be no explanation due to security concerns. I don’t believe that I violated the user agreement, but am being given no opportunity to defend myself. If one of my recipients did something wrong, I could sever ties with that person to protect myself from similar victimization in the future; but I can’t do that without information from Remitly. Also, people who need financial assistance are being deprived because I am now afraid to send money to anyone through any company, not knowing who I can trust. I am a long-time Remitly customer and believe I deserve better treatment.
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