My complaint:
Well, we stayed at the Red Lion Hotel at 5150 West Irlo Bronson Memorial Highway, Kissimmee, Florida 34746. The dates that we stayed were April 22 to the 25th. The stay was horrible. The room we first went into the vent in the bathroom, was leaking water, and the bathroom was flooded completely, and maintenance came to fix it, and we were told by Iris that works at front desk, that was one of the rooms that was affected by the hurricane. The assistant manager, Chad, as well as the general manager don’t give a crap about anything regarding helping any of their guest with their issues. We also ended up getting flea bites inside the room, and I also had one of the fleas which was dead, and brought it to someone in the front desk, and they dismiss the fact to not even tell the manager that I went, and showed them the dead flea. We both ended up getting bites, and I also even showed assistant manager, Chad, the pictures, and he dismissed. It said it was not from his hotel, but yet we only went to that hotel, when we arrived in Kissimmee. We paid $297.37, as well as $111.23 for an extra nite, because we had to be seen in celebration hospital, and didn’t wanna go home with both of us having that issue. I have been messaging the manager back-and-forth and Booking.com, and all he has been telling me or just basically one words like he does not care at all. I also contacted someone that I know it’s spectrum 13, and they are going to be put on blast about my situation.
Suggested solution:
I would like a refund
