While RCI facilitates countless vacation exchanges for members around the world, complaint data from our community has flagged several recurring issues with the conditions of their resort partners. Common complaints include unresponsive customer service regarding poor resort conditions, outdated facilities, and lack of cleanliness. Customers also report difficulty in resolving issues with RCI's resort partners directly.
To avoid these problems, we strongly advise customers to research the resorts thoroughly, read recent reviews from other travelers, and immediately report any issues to RCI's customer service with detailed documentation and photos for prompt attention.
Do you have a dispute or had a bad customer experience with RCI? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to RCI.
Our sentiment meter has detected that RCI complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RCI, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about RCI over the last 12 months. The graph below shows a monthly breakdown.
Curious about RCI's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified RCI customers. Search, discuss and connect with other people in our community.
Complaint from Steve444 on 01 December 2023 about RCI.
The problem I have is that when making a complaint to RCI, it goes ignored even when there is a serious problem. I already emailed 7 different addresses on the website with no one attending. Let's see if this starts... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
