My complaint:
The room I was given was a mess. Although clean, the room had numerous areas of damage. The most blaring was the door of the room set ajar from the doorway. It appeared someone had broken it, and resultantly, pulled it away from its hinges. The furniture in the room was scratched, chipped, and damaged, as if someone had been rough housing in it, or had a party. Somebody staying there prior to me gave this room no respect.
I reserved a king size room online, but upon entry, I noticed that nothing, but sheets were on the bed. It was missing a bedspread andor a comforter. Moreover, It was impossible to enjoy the room seeing as it had sustained such obvious damage. I could not understand why the hotel would rent the room in such a deplorable condition. I have taken many photos of the damage, and will provide them to you upon request,
Sincerely,
Disappointed Customer of Room 410
Suggested solution:
The room was expensive in comparison to other hotels in the area. I would like to be reimburse for my visit.
