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Radisson Hotels & Resorts complaint: Filthy room

Open 127 views Hotels / Motels

Filed 25 May 2023 by Sylvia

We got a double suite expecting a bed in the second room and wasn’t just a pull out love seat. For over 400.00 a night you would expect a bed. The toilet I had to clean, bath tub was filthy, dirt in vents meaning the air filter hasn’t been changed, cup marks, good chance of mold in bathroom, lipstick on the wall ugh, paint peeling, dirt in corners and windows. There was no comforter for me so I had to sleep with clothes on. If I called the health board all rooms would have to be checked for mold and all customers replaced.

I should be re-imbursed. They only took $50 off after seeing the pictures and call manager of housekeeping. My bill is 381.01 on visa. It was the Country Inn and Suites 5525 Victoria Ave. Niagara falls on. The first day the other lady at reception said if I don’t like it I can leave. Well Niagara Falls is booked. We had to wait to shower when we got home.

Radisson Hotels & Resorts complaint: Filthy room
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