Radisson Hotels & Resorts complaint: Can not get through to hotel reception desk

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My complaint:

I have booked 2 rooms with a runway view with Kingsize beds. I booked with your booking service which I understand is based in the Philipines. This was the most stressful booking I have ever had to make in my life. The lady at the end of the phone made the booking extremely hard work. So much so that I forgot to book car parking for my car.

Suggested solution:

I fly out to Spain on Monday 20th June they should pick up the phone at the Stanstead Airport Hotel

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