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Qatar Airways complaint: On the phone for a hour just to make a seat selection using a voucher

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Filed 10 Jan 2023 by Silvana

I had to call your help line which the girl said she was located in India I was on the phone for over a hour trying to get seat allocations with a voucher, she kept saying because she is doing it manually it was taking time she was very rude and I had no confidence in her eventually I received an email with my seat allocations.
I do not understand why you cannot pay your seat selection with the Qatar voucher online and why it took helpdesk so long to process

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