Filed 29 Mar 2022 by Connie
As we were checking in a couple came to the registration desk to complain (again) about domestic violence situation in a room on the 3rd floor. The police had been called twice, but the hotel had not resolved the matter. My grandchildren and myself went to the elevator to go to our room. As we exited the elevator, we could hear screaming and foul language. We immediately returned to the elevator and to the desk to ask for a different room on a different floor. We were denied. I asked for a refund but denied. We were told to just wait in the lobby until the screaming stopped. Nope! I left the hotel with my grandchildren (ages 7 and 9) and went to another hotel down the road.
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