Priceline complaint: Price didn’t make any actions when my flight had been diverted

We have bought a hotel-fight travel package from priceline on Oct 14th, for the trip from San Diego to New York from Dec 17th to 23rd 2022. Trip number is 173-573-265-18, for 2 passengers. On Dec 23th, we took the spirit flight from Newark Liberty Intl Airport (New Jersey) to Harry Reid Intl Airport (Las Vegas), then we took other spirit flight from Las Vegas to San Diego Intl Airport. However, because of the unclear weather, our second flight got a forced landing on Lax (Los angeles). At 2:00AM on Dec 24th, everybody on this flight had been told that we need to take another flight from Lax to San Diego at noon on Dec 24th. Everybody would receive a email with the hotel information and a meal voucher for that horrible night, but not us! Because we had bought the package from priceline but not from spirit airline directly, we just waited for your email for longtime until everybody else had been taken by their hotel shuttle bus. We were trying to call you priceline, but nobody answer us except your robot. We took a taxi to sheraton hotel for an empty room, but there were no more available one since it was Christmas eve. Then we started to call all the hotels in LA for a bed to sleep at around 2:30AM, after dozens of calls to those hotels, finally we got a three bed room in Hawthorne and then got a short sleep with anger and fatigue. On Dec 24th, at 9:30, we took a lyft to go back to spirit airline for the new flight.
Priceline should compensate all our extra costs during our stay in LA, and give us a resolution to our problem.