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Priceline complaint: False Advertising

Open 255 views Travel

Filed 30 Dec 2021 by Christopher

I booked a room listed as a 2.5 Star Casino Hotel but after booking I found out the closest casino is over eight miles away. Priceline is refusing to give a refund and told me the hotel is near a casino. When I asked to provide the name of a casino that is near the hotel, their response was that I needed to search online. (I had already done this before contacting them.) The hotel they booked me in is the Super 8 Gulfport near Biloxi – anyone can Google it and tell from the map it is not a casino hotel nor is it close to any casino.

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