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Priceline complaint: Customer Service Rep

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Filed 29 Nov 2022 by Donna

I booked a long International flight 2 days ago with a rep named Gannon.. It was paid and ed for multiple flights for 113022.
Tonight…or should I say early morning…Gannon phoned me at 3.25am. I was sound asleep, and he started rambling on about a visa. I informed him there was no need, and he kept insisting it was his job to tell me. I told him what time it was, but he just kept talking over me…so I hung up. I worked for airlines for over 20 years in customer service (Southwest and Qantas), and am now nearly 80, and do not appreciate this ridiculous intrusion of my time and sleep. If he called from another country, he needs to be educated about time zones!

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