Priceline complaint: Charged but did not stay at hotel
Filed 28 Sep 2021 by Mary
We were charged for a room a Super 8 by Wyndam in Rayville, LA that we did not stay at due to deplorable conditions. We were evacuated due to Hurricane Ida needed a room. I thought I was calling a hotel, but instead I got Priceline, who booked us a room at this hotel. When we got there saw that the room was deplorable, we asked for our money back from the hotel clerk. We were told that since we booked with a third party, she couldn’t give us our money back. We left.
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