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Priceline complaint: Booking Hotel Discrepancy

Open 108 views Travel

Filed 3 May 2022 by EDNA

On May 2, 2022, called to book a room at Hampton Inn Memphis Southwind thru Priceline. After giving the hotel rates for two nights, I had to call the person who was going to share a room to let her know the price for two nights. I was given a rate of $298.82 and $322.00. And since I had to call the person that would be rooming with me, the booking agent told me she would call me back at 11:00 pm her time or someone else would call me back. No one called me back and I HAD TO CALL TO book the reservation on May 3, 2022, and found out that the room rates had changed from $322.00 to $368.00 which would have been the room I was going to get.

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