Premier Inn complaint: Price

Name: Price
Item: Premier Inn
Author: Fiona

Open 15 May 2021 226 views Hotels / Motels

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Filed 15 May 2021 by Fiona

I booked premier inn for a 4 night stay on 31st may booking reference BESR107944 paid £242.80 and the day after I got email from premier inn advertising the same stay for £170 , I’m extremely disappointed and would like the difference refunded to me or put as a credit on my stay so I can spend the difference at the hotel .

Premier Inn complaint: Price — Photo Fiona uploaded with this complaint

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Case details

Status: Open
Company: Premier Inn
Filed: 15 May 2021
Desired resolution: The difference returned to me or put as a credit on my stay in the hotel so I can spend it at your hotel
Problem: Same stay advertised cheaper after booking
About: hotel stay
At stake: £72.80

Progress

Filed
Company notified
Company replied
Resolved

15 May 2021 Complaint filed and published
15 May 2021 Message from Bizzy: we notified Premier Inn about this complaint.

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