Popeyes complaint: Special offers sent don’t work

Popeyes sent me a special offer for National chicken sandwich day which as usual I was unable to use because it did not work on popeyes.com and I am unable to load the app on my Android phone this is an ongoing issue and this is the fifth time that I have not been able to order anything on the app and their answer to the problem is always give me more points which I cannot use because I cannot order the food and use the points that they send me.

We love their food but their app sucks. At the time this was happening there were several other customers having the same problem in the store I was trying to resolve the problem they just gave up and didn’t even bother when they saw what was happening with me the least Popeyes could do is make sure that the app works before they go and put it out they also should make sure that the offers they send work on popeyes.com and or the app and they also should make sure that the POS system that they have cuz you see I’m actually technically smart has the same offers on their system so that in if it doesn’t work that they can still order the food.

That way none of which happened as you can tell I’m pretty upset about this because this is an ongoing issue as I stated I was upset enough that I wouldn’t even order any food for myself I only had my husband order some food tonight I don’t know when I will ever eat Popeye’s food again