Popeyes complaint: Online pickup

Name: Online pickup
Item: Popeyes
Author: Sterling

Open 8 May 2021 169 views Fast Food / Delivery

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Filed 8 May 2021 by Sterling

I ordered my food online and paid for it with the option to come in and pick up my order but the door was locked and l had to sit in drive thru to be able to pick up my order if your not going to honor the service you offer then should not offer it. If I wanted to go thru drive thru then I would not have ordered online

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Case details

Status: Open
Company: Popeyes
Filed: 8 May 2021
Desired resolution: By honoring the service that you offer
Problem: Door locked, pickup forced to drive-thru
About: online pickup order

Progress

Filed
Company notified
Company replied
Resolved

8 May 2021 Complaint filed and published
8 May 2021 Message from Bizzy: we notified Popeyes about this complaint.

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