PlayStation complaints

PlayStation complaint: NEW PS4 CONSOLE WITH DUEL SHOCK CONTROLLER

Open 6 Jun 2021 193 views Gaming

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Filed 6 Jun 2021 by K

CASE W-515XXX35. DUEL SHOCK CONTROLLER 39100B26479
CUHZCT2A

NEW PS4 DUEL SHOCK CONTROLLER OUT OF A NEW BOX WAS RANDOMLY WANDERING. CUSTOMER SERVICE WAS RUDE. 1800 345-7669 SPOKE TO 4 CUSTOMER SERVICE FAILURES. MANAGER WAS RUDE AS WELL. a NEW CUSTOMER PURCHASE OF $349.99. BAD CUSTOMER SERVICE.

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Case details

Status: Open
Company: PlayStation
Filed: 6 Jun 2021
Desired resolution: PLAYSTAION IS RUDE TO NEW CUSTOMERS??? WITHOUT CUSTOMERS A BUSINESS DOES NOT EXIST. HELLO???? i AM NOT A FAN OF RUDE CUSTOMER SERVICE WHO COULD CARE LESS ABOUT THEIR NEWCUSTOMER WHO MAKE PURCHASES OVER $300.00!!
Problem: New controller drifting, support rude
About: game controller
At stake: $349.99

Progress

Filed
Company notified
Company replied
Resolved

6 Jun 2021 Complaint filed and published
6 Jun 2021 Message from Bizzy: we notified PlayStation about this complaint.

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