Complaint: Withdraw documents submitted and approved. 2 months. Still no payout!

on 23 August 2020 about Planet 7 Casino in category Gambling

New complaint
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My complaint:

After a small jackpot I requested a payout for 500.00. I submitted all the required documents and wire transfer information. I received an email informing me that I was approved and to contact support via chat to check the status of my withdraw.

This process has lasted almost two months and I feel like I’m getting the run around at this point. I didn’t want to complain. I just wanted to see that this casino was honest so that I knew I could continue to make deposits and use the platform for gaming.

0 0 vote
Justified complaint?

Suggested solution:

I think they should hold up their end of the deal. They had no problem taking my deposits. So they should be able to pay me just as easy. I want to continue using the platform for my gaming but I need to see that they understand the importance of customer service by following through with what they say they will do.

Message from Robin from Complain.biz

4 weeks ago - We have posted a tweet about your new complaint about Planet 7 Casino

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