Filed 19 Jan 2024 by Mellisa
I purchased a pack of 8 piece chicken on the 18 January,i then got to work and put it in the fridge ,when i knocked off i was getting a funny smell but thought that its nothing serious ,this smell persisted as i was on the bus ,hold and behold when i got home this chicken had a rotten smell ,like someone was dead thats how it smelled I even laid it in vinegar water as i thought i could save if because this is worth a pot of food,i was utterly disgusted as i lost a R67 and mind you its that time of the year where one doesnt have extra to spend .I work in town so every morning i would pop in to purchase a few things and pick n pay was always my go to place ,however i am now reconsidering to purchase else where i had to dispose of the chicken as i could not travel with smelly chicken on the bus just to return it .Today on the 19 January i then decided to go back and purchase another pack of chicken as i of cause need it ,the smell that was is coming from the butcher is disgusting ,it smells like rotten dead dog and that is a hygiene hazard ,a huge concern as meat suppose to smell fresh and clean ,90% of the time when i go in to the store in strand street cape town there are meats in the fridges that are already turning blue,Is this the quality pick n pay is now giving to loyal customers??people looses money on a daily because of the waste meat you are selling to people.If there is no improvement in the Strand store ill be forced to lay a complaint with the health inspectors because people could get sick of the rubbish you selling as a well known leading company.I am utterly disappointed as that rotten smell is literally still sitting in my nose.
I never ever had a issue with pick n pay and threw away the receipt so i have no proof of purchase but i paid with my bank card and swiped my smart shopper so go and pull those records as you can see how often i am in the store in strand street cape town
hope this gets resolved asap ,looking forward to hear from you
Report
Discussion
0 comments
No comments yet. Been through something similar with Pick n Pay? Start the discussion above.
More Pick n Pay complaints
View all 54the meat literally stinks
I bought a leg of Lamb today at 18h00 for the Lakeside Pick n Pay in Cape Town. When i…
Refund and bad customer care
After how many emails back and forth concerning this matter it is still not resolved. No one answers me back…
Delivery made to wrong address
When placing my order, the first thing the app requires is to set my delivery address (20 palmer road). To…