Parkdean Resorts complaint: Unsatisfied

We have just come back from a week at trecco Bay holiday park in Porthcawl Wales. We had a lovely week but I am very disappointed with the accommodation we stayed in, when we arrived i recieved a call from reception to check that we had arrived and that everything was OK, I explained over the phone that other than the caravan being way too small everything else was OK, we were holidaying with friends and I didnt want to take tome out of their holiday complaining in reception so unfortunately for me and my family I left it at that, as the week went on my big family of 5 (3 small children) began to struggle with the space we had, to the point where my husband lived out of his suitcase for the entire week due to inadequate storage space!! What was supposed to be a relaxing holiday was actually a nightmare because we were constantly on top of each other and all of our belongings! I wouldnt usually be one to complain however we paid £1500 for this weeks caravan stay and I would say giving it a bronze rating is being generous! My only regret of the week is not complaining on that first night and upgrading my family to a caravan we rightfully deserved! I have a video of the caravan to show as proof, there is no way a family of 5 should have been placed in such a small caravan!!