Filed 1 Aug 2021 by Vanessa
We arrived on site Friday 30th July, when we arrived at our caravan the keys were on the side with no welcome pack or passes it was as tho one family left and we arrive there was food all over the sofa and beds they wasnt made they’re still currently isn’t any duvet covered on the children’s beds the living room carpet was full of dirt sand and grass we went to reception to make them aware it it took 4 hours for them to come and clean it especially with the current Covid-19 restrictions the caravan should of been fully sanitised and cleaned before our arrival which it wasnt! Day 2 Saturday 31st July we woke up at 7:30am for the electric supply to have gone off at 7:55am my partner went to the shop to get milk for our breakfast as we forgot it when we went shopping on Friday and the shop was closed due to no electric so we had to leave the camp site to go get breakfast we bought £100 worth of food so we could keep costs down and make breakfast dinner and tea some days which we wasn’t able to do!! We have kept the recipets! We also had swimming booked and bingo that we couldn’t do due to no electric so we had to go to a local farm tickets were £50 to keep the kids entertained. The electric came back on at 4pm so we had to eat out all day! Today 1st august the electric has gone off again so we haven’t been able to do the swimming activities we planned the kids are really upset as they wanted to go swimming so we’ve had to come and take them to body bounce which has cost £19 because there is nothing to do on camp we again had a day planned on site to keep costs down this is the most stressful holiday we have ever been on we haven’t been able to do anything on our days planned
Report
Discussion
0 comments
No comments yet. Been through something similar with Parkdean Resorts? Start the discussion above.
More Parkdean Resorts complaints
View all 395Disgusting and Hazardous to Health!
It was a farce from start to finish, and what we discovered on the morning of our departure was nothing…
Unsatisfied
We have just come back from a week at trecco Bay holiday park in Porthcawl Wales. We had a lovely…
Payment
I’ve got three caravans booked for the 11th Feb 2022 and I’ve set up direct debits for all three caravans…