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Filed 1 Aug 2021 by Valerie

I’ve got three caravans booked for the 11th Feb 2022 and I’ve set up direct debits for all three caravans 8990506 I’ve paid 150 since Friday on that booking but one off your personal on chat has said I shouldn’t have paid extra off the holiday he said the direct debit would be cancelled as I’m paying off my balance bit by bit when I’ve got spare money it never mentioned we can not do this when booking the caravans then I said would it be easier to refund me the 150 then I will leave it for the direct debit he said no he won’t refund as its not on the balance sheet that I’ve paid any amount

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