Parkdean Resorts complaint: Still waiting on refund

Name: Still waiting on refund
Item: Parkdean Resorts
Rating: 3
Author: Beverley

Open 11 Oct 2022 139 views Travel

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Filed 11 Oct 2022 by Beverley

I book a holiday, but before we went i recieved an email saying if my account wasnt paid in full the holiday would be cancelled, the outstanding amount was for optional passes, so i paid and took it up on our arrival, however still waiting in the refund 6wks later

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Case details

Status: Open
Company: Parkdean Resorts
Filed: 11 Oct 2022
Rating: 3/5
Desired resolution: Refund and stop threating to cancel a booking when the passes are optional
Problem: Refund for optional passes not received
About: optional holiday passes
Dealing with it for: 6 weeks

Progress

Filed
Company notified
Company replied
Resolved

11 Oct 2022 Complaint filed and published
11 Oct 2022 Message from Bizzy: we notified Parkdean Resorts about this complaint.

See all 395 Parkdean Resorts complaints

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