Parkdean Resorts complaint: Refund of Holiday Money

Name: Refund of Holiday Money
Item: Parkdean Resorts
Rating: 1
Author: Nerina

Open 26 Oct 2020 257 views Travel

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Filed 26 Oct 2020 by Nerina

Promised £84 refund on a holiday that I cancelled due to shielding (although the park was open). Have telephoned on a number of occasions and sent a letter to Head Office on 30th September. No refund as yet and no reply to the letter.

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Case details

Status: Open
Company: Parkdean Resorts
Filed: 26 Oct 2020
Rating: 1/5
Desired resolution: Refund my money - £84 andor reply to my letter.
Problem: Promised holiday refund not paid
About: cancelled holiday
At stake: £84

Progress

Filed
Company notified
Company replied
Resolved

26 Oct 2020 Complaint filed and published
26 Oct 2020 Message from Bizzy: we notified Parkdean Resorts about this complaint.

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