Complaint: Refund for holiday cancelled for July 2020

on 08 January 2021 about Parkdean Resorts in category Travel

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My complaint:

A lady from Parkdean phoned me to say they needed more bank details to process the refund of £60.00.Over a 6 month period I have phoned the number the lady phoned from and all the other phone numbers for Parkdean.There I have been told it will be up to 30 minutes waiting time to speak to a rep due to the Corona virus epidemic.Some phones just rang and rang.

0 0 votes
Justified complaint?

Suggested solution:

Either phone me again,my number is 07900005518 or write to me requesting the information required.My address is
4 Mendip Avenue
North Hykeham
Lincoln
LN6 9SZ.

I will wait with bated breath to see if I receive a reply from my complaint.

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