Filed 21 Mar 2022 by STEVE
THE CARAVAN WE BOOKED WAS CALLED BOTANY. WE WERE GIVEN A KELSTON. WEST WINDS 424. THE REASON I BOOKED THE BOTANY WAS THE MAIN BEDROOM WAS WIDE ENOUGH TO GET OUT OF BED WITHOUT HAVING TO BEND MY KNEE WHICH IS RECOVERING FROM AN INJURY. THE KELSTON MAIN BEDROOM WAS VERY NARROW. THE SECOND COMPLAINT WAS THAT 4 OUT OF THE 6 LIGHTS IN THE LOUNGEKITCHEN DID NOT WORK. 1 OF THE 2 LIGHTS IN THE MAIN BEDROOM ALSO DID NOT WORK AND THE EXTERIOR LIGHT DID NOT WORK AS WELL. SO 6 LIGHTS IN TOTAL DID NOT WORK. THE FOB FOR THE SECURITY GATE AT THE FRONT OF THE PARK ALSO DID NOT WORK. WE REPORTED THESE PROBLEMS TO THE PARK RECEPTION. WE WERE TOLD THAT THE BOTANY WAS JUST THE MAKE AND NOT THE MODEL WHICH WAS NOT TRUE. WE WERE ALSO TOLD THAT MAINTENANCE WOULD FIX THE LIGHTS. THEY DID NOT. WASNT TOO WORRIED ABOUT THE FOB. IT WAS A SHAME AT IT CAST A SHADOW OVER THE STAY. UNLIKE THE LIGHTS!
Report
Discussion
0 comments
No comments yet. Been through something similar with Parkdean Resorts? Start the discussion above.
More Parkdean Resorts complaints
View all 395Not a holiday for a person with disability
Dear SirMadam I would like to share with you my holiday experience at Park Dean Newquay. Like most…
Not allowed use of the facilities I paid for
We wasn’t allowed use of the facilities we paid for on the Saturday Eve. Couldn’t use the arcades nor could…
Big complaint about holiday, never had this with parkdean before
Holiday was 2.8.21 in the name of jacqueline jones to brynowen aberystwyth. We stayed in clwyd number 44. First night…