Parkdean Resorts complaint: manager refuses to speak to me!
Filed 6 Aug 2021 by Abi
i made a holiday booking for a family of 5 in may, paid a deposit of £100 and the balance should leave in june. as far as i understood, they are to automatically deduct the balance but instead the holiday was cacelled. no verbal communication!
i requested to speak to a manager and shamefully my request wasnt granted! i find this very disgraceful. the dates i booked were still available. my request is that they take the balanace and let the holiday carry on as normal.
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