Parkdean Resorts complaint: Caravan

I visited Ty Mwar from 26th-30th July and stayed in H15 caravan where we were lacking a bedroom door.
We reported this to reception on Monday 26th where we were told maintenance would visit…which they didn’t.
We went to reception again on Tuesday and we asked for a call back for when a solution had been decided… which didn’t happen. We visited again on Tuesday and the issue hadn’t even been logged with maintenance. Again nothing happened that day and it was even suggested that the door was there previously!!
Believe me I did not steal the door!
By Wednesday we were told there were no doors available.
It was completely ridiculous, when we spend lots of money on a holiday we at least expect doors!
The bedroom was in use too and that made it very difficult at nightime when some people were still up and some were in bed in that room.
Its not acceptable at all.