Parkdean Resorts complaint: Lack of cleainess and rude employees

Hi, I took my family on a weeks trip to southveiw leisure park skegness on the 31st July. When we got to the caravan it was not clean at all used ear buds on the floor down the side of the beds. My partner found a syringe on the floor. Our holiday went OK until on the Monday we got told by some friends who was with us on the site that the water had been turned off, so when we got back from our day trip we wasn’t able to have a shower do any washing up etc. The staff were really rude to speak to very arrogant and abrupt. I asked for some towels and the response I got was and I quote we don’t give out towels to tourists only people who live here. It’s absolutely disgusting how they think that They can treat people this way. The only thing that this site has going for it self is the entertainment staff they were fantastic especially with the kids.