Parkdean Resorts complaint: Horrendous place

When booking our holiday we choose a dale pitch which looked lovely in the pictures. Paid £450. When arrived we were allocated our pitch, it was awful. We had a tree on our pitch. Pitches were all on a slope and really muddy. When i went to reception to complain i was told i was lucky we was having a pitch as they was not going to have tents so count my self lucky. They refused to move us as they were fully booked. We has squirrels all over our tent. We had moles digging up the ground under our tent. We had leaves and bits falling on the tent from the tree. The tent has a tear on the back from where the squirrels were climbing up and down the tent. The toilet facilities were awful, they looked like they had never been cleaned. Never any toilet roll in them. They were always shut for cleaning but never looked like they had been cleaned. We paid for passes but never used them. Could not book on any activities as they were all booked. Yet if you walked past it was either empty with the staff playing on their phones or was shut. The whole holiday was an horrible experience. I did not pay £450 to be thrown on a slope which looked like i was in the middle of no where and to not be able to do any activities. What a waste of money.