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Parkdean Resorts complaint: HOLIDAY OWNERSHIP BUY BACK

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Filed 4 Mar 2022 by Jacqueline

My parents are of failing health and have had to surrender their caravan ownership at Skegness The Belfry No 60 in the name of Mr Mrs Oliver. It was agreed by your HO that they would buy back the caravan at £3,400 back in December 2021.
We have tried to resolve this issue with your employee Rachel who we were given as a contact. We have been chasing this up with her for last 3 months, unfortunately she does not return calls or action what has been agreed. Totally unacceptable customer service!

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