Parkdean Resorts complaint: Holiday on a building site!

After previously staying at Pendine Sands a few years ago and thoroughly enjoying, we decided to book again for a 4 night holiday with our 3 young children. What a mistake!

Our entire holiday was spent on what can only be described as a building site, with multiple large vehicles banging and beeping from morning till night. One several occasions a large vehicle nearly hit our car (which I have video evidence). The constant noise of digging, banging, drills and hammering continued from very early morning (7am) till late at night.

We have a young baby who we couldn’t put down for her naps as the noise was horrendous even with the caravan windows shut.

The on site entertainment was outdated and exhausted. The Krazy Krew have been doing the same routine and same songs for several years and it’s become old fashioned. There is nothing to cater for children from 8 years old to mid teens, as the entertainment is either for very young children or adults.

The on site park was in disrepair with the slide and many other apparatus cordoned off so that it was barely use able, and extremely unsafe.

The on site restaurant which was called the Beach Shack was always empty, and now we know why! On a few occasions when we went there to get food we were told by the very young and obnoxious staff that they weren’t serving food for about an hour – despite them sitting around a table eating food themselves. This happened a few times and I’m not surprised they had no custom as they seemed to be turning everyone away.

The caravan itself was spacious and very nice, and also clean, but that was the only positive about the entire holiday.