Parkdean Resorts complaint: health and safety and various

The complaint I have in general was I understand the site was busy and it was holiday season but i felt that due to the amount I paid for my Lodge HD07 I would have expected it to be a bit quieter so we could relax in quietness due to being near the touring it was rather hectic and kids biking skateboard etc down the road. Every time we had to use the car and travel the one way system I am surprised that there were no accidents daily as kids on bikes unsupervised were just popping out everywhere.

In my party there was a 20 month old baby but we couldn’t even let her out on the varenda due to no gate to stop here wandering onto the road – we did report this and ask for a gate to be fixed and am still waiting for a reply……….

I booked a caravan D20 also for my son and his family – ordering a couple of cots but upon arrival this hadn’t been adhered to – it took until 20:00 before these arrived.

I always have booked our annual holiday using Parkdeans and have never had any problems at any previously locations.

I am aware under current circumstances things have been difficult but there was no entertainment guide we could look at within our lodge caravan as we still all needed to keep our Social Distance.

The Shop was practically empty.
The Chippy was only open on Saturday and then we had to queue over a hour.
The Restaurant was very limited on food.

All in All this was a very disappointing holiday for knowing what was on site food choices availability and health and safety was a major concern.