Filed 31 Jul 2021 by Tracey
Arrived to a caravan that was so small it would have suited a couple, the door on the small room never closed as hinges were bent, the toilet brush was filthy and I mean filthy! The dining table wasn’t stable, many a cup of tea spilt due to the wobble, the hairdryer looked as though the wire has been pushed into the wall under the socket, and it didn’t work, the food situation was an outrage. We were told the park was working at full capacity , and it was not, the restaurant only served two meal a day and they were rotated during the week from curry and lasagne or curry and scampi, the street food hut wasn’t open and neither was the fish and chip shop, we had to travel out to get food,,the shop
Is over priced and poorly stocked , the fridge was rusty on the door and light in bathroom for razor didn’t work, please can you tell me what your cleaners do? Is it not part of their job to report things not working ?? ?
It is a shambles and you should be ashamed of yourselves
Report
Discussion
0 comments
No comments yet. Been through something similar with Parkdean Resorts? Start the discussion above.
More Parkdean Resorts complaints
View all 395Smells and not clean
We went in the show bar with our children at for a kids disco! We walked in to the room…
Caravan
Our last holiday at Trecco bay park dean was brilliant but this time at Brynowen we were truly disappointed. The…
Unable to use entertainment passes
Just returned from a break at Trecco Bay Holiday park, on arrival on Monday 26th July, we purchased 5 Adult…