Filed 31 Jul 2021 by Debbie
Our last holiday at Trecco bay park dean was brilliant but this time at Brynowen we were truly disappointed. The beds had no under sheets on and the basic sheets themselves were too small for the mattresses, the mattresses themselves were old and very used. The caravan itself was very basic with no cheese grater, only 1 shelf in the cooker and a tiny fridge therefor we had no storage for our food and no room to cook meals which was important to us as our son is celiac as I needed more basic cooking tools to prepare his meals.
The caravan so was basic it contained no cushions, lamps, placemats, no dustpan and brush, no extra blankets, no decor or any cleaning products etc. We paid over £200 per night for this!
At the swimming pool there was only 1 changing room open to the public leaving us having to walk back to the caravan to get showered and dressed, the caravan park itself is tired and needs a good clean up and gardener to get rid of all of the stingers.
I’m so sad to be leaving such a bad review but our 1 and only holiday this year was so disappointing it’s left us really fed up. I’m hoping a full refund can be arranged so we can book a holiday at a different caravan park. Our caravan number on park dean was 19, I hope that you check the sheets, mattresses and unsuitableness of this caravan for a family holiday
Report
Discussion
0 comments
No comments yet. Been through something similar with Parkdean Resorts? Start the discussion above.
More Parkdean Resorts complaints
View all 395Smells and not clean
We went in the show bar with our children at for a kids disco! We walked in to the room…
Damp old caravan when we paid for upgraded newer caravan
We have paid for. 3 bedroom caravan and we have received a very old out dated caravan which I cannot…
Disgusting
Arrived to a caravan that was so small it would have suited a couple, the door on the small room…