Parkdean Resorts complaint: Damp old caravan when we paid for upgraded newer caravan
Filed 31 Jul 2021 by Joanna
We have paid for. 3 bedroom caravan and we have received a very old out dated caravan which I cannot stay in with my children as it smells so badly of damp it actually gives me a sore throat. My eldest son also has a disability which when we also said this at reception at southveiw park was just dismissed. We are ment to have a dinning area to sit and eat but we do not.
It’s dirty dusty I’m afraid that I’m going to be taking dust beetles home all my clothes now all stink of damp!
We are so very saddened and just want to go home as it feels so unhealthy and in hygienic to sleep here.
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