Parkdean Resorts complaint: Booking rip off
Filed 30 Aug 2021 by Carol
Booked holiday through sun newspaper promotion package paid deposit in january.both retired so booked early for good price.got booking ation via email.tried to pay balance but booking number wasn’t recognised.company said they sent two reminder letters by post neither which was received.althought they had our email address no reminders were received.it seems we lost our deposit and our holiday.spoke to customer complaints they said it was our responsibility to pay the balance even though we had no reminders.its parkdeans word against ours.very disappointed with there feedback.have we been ripped off by the staycation boom.
Report
Discussion
0 comments
No comments yet. Been through something similar with Parkdean Resorts? Start the discussion above.
More Parkdean Resorts complaints
View all 395Bereavement cancellation
We have had a bereavement in the family which has stopped us from being able to go on holiday this…
Holiday
I’d like to make a complaint about a recent holiday I’ve just returned from at trecco bay 6th to the…
Fairground
Hi, on Saturday the 28th of July at 4:00pm myself and my 12 year old son decided to go on…