Parkdean Resorts complaint: Bad customer service and basic amenities

Upon arriving on Friday for our week caravan stay we noted that the people before us had had a bit of a party and broken the TV (smashed screen) and broke some of the furniture which resided outside on our arrival. We reported this to reception and we’re told it would be rectified. We reported it to reception for the next 5 days without resolution. We finally received a working TV 2 days before we were due to go home.. obviously we paid to have a TV so found this unacceptable, especially with young children. There was also a power cut which lasted 24 hours we estimate.. at which point out full freezer of food and fridge was spoiled. We didn’t receive any communication about it, and still haven’t… although we know it has been resolved. Basically for the whopping 1750 pound we have paid for this trip we would expect much better.. it even took 3 days for us to get a dustpan and brush to clean the caravan… every time we complained to reception they told us to complain to head office, who then told us to complain to reception…