My complaint:
HAVE BEEN A CUSTOMER FOR MANY YEARS [ 4 TIMES A YEAR ] DUE TO UNFORNATE CIRCUMSTANCE,S WE NEEDED TO CHANGE CAMPS WE PAID £85 DEPOSITE FOR BOOK NO 9114949 FOR19 SEPT WE WANTED TO EXCHANGE TO ROMNEY SANDS RESORT 24 APRIL 2023 AND YOU WANT TO CHARGE ME £60 BEFORE I LEAVE REVUES AND NEVER USE PARKDEAN AGAIN I AWAIT YOUR REPLY.
Suggested solution:
USE MY DEPOSITE FOR NEW BOOKING NO £60 ADMIN FEE
