Parkdean Resorts complaint: £60 ADMIN FEE

Name: £60 ADMIN FEE
Item: Parkdean Resorts
Author: Martin

Open 27 Apr 2022 118 views Travel

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Filed 27 Apr 2022 by Martin

HAVE BEEN A CUSTOMER FOR MANY YEARS [ 4 TIMES A YEAR ] DUE TO UNFORNATE CIRCUMSTANCE,S WE NEEDED TO CHANGE CAMPS WE PAID £85 DEPOSITE FOR BOOK NO 9114949 FOR19 SEPT WE WANTED TO EXCHANGE TO ROMNEY SANDS RESORT 24 APRIL 2023 AND YOU WANT TO CHARGE ME £60 BEFORE I LEAVE REVUES AND NEVER USE PARKDEAN AGAIN I AWAIT YOUR REPLY.

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Case details

Status: Open
Company: Parkdean Resorts
Filed: 27 Apr 2022
Desired resolution: USE MY DEPOSITE FOR NEW BOOKING NO £60 ADMIN FEE
Problem: Admin fee charged to change booking
About: holiday park booking
At stake: £60

Progress

Filed
Company notified
Company replied
Resolved

27 Apr 2022 Complaint filed and published
27 Apr 2022 Message from Bizzy: we notified Parkdean Resorts about this complaint.

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