Parkdean Resorts complaint: 40th wedding anniversary from hell

I initially booked 4 caravans for our 40th wedding anniversary on arrival I wasn’t best pleased with my caravan it was a 4 Beth which I thought was ample for myself and my husband until I stepped inside I struggled getting in and out of bed due to lack space being disabled I was there with all of my family members and paid extra so we could all be situated together having small grandchildren with us for our special occasion I went to reception to see if I could upgrade and was told that the camp was full to capacity and he sympathised with us I felt the kirton caravan looked pathetic amongst all the other luxury caravans I later realised that nobody was in the caravan next door but 1 number 38 sunset which really upset me to think I was willing to pay extra to upgrade and to have some comfort we only had 2 nights in the club due to lack of service at bar and no seating the club is far to small for size of the camp I have also made my complaint to complain.biz