ParcelCompare complaint: Late delivery and extra charges

Complaint from bilbo reported on 26 June 2023 about ParcelCompare

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My complaint:

Parcel was due for delivery on the 21st June did get delivered until the 26th June. In the uk I paid £33.90 and unknown to me the recipient has had to pay an additional 29.00 euros.There is no phone number to contact ParcelCompare, there online messaging does not work, also I am unable to sign into my account to try to contact them.
Tracking Number
1Z61A84F6833059686

Suggested solution:

Explain why the delay and refund the extra charge of 29.00 euros

ParcelCompare complaint Late delivery and extra charges
ParcelCompare complaint Late delivery and extra charges
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