Complaint: Service

on 23 September 2020 about Panera Bread in category Restaurants

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My complaint:

I understand the Covid 19 is causing disruption at your locations, however even to order by website or text is near impossible. Tried by telephone. Forget that. The last time I went to the store. Did not have bread and they were rude. Ironically my granddaughter worked for Panera Bread at this same location and loved it. I’m done. Do not need to spend my money and be aggravated.

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Justified complaint?

Suggested solution:

Better customer service. Without us there is no you

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