Panera Bread complaint: poor service
Filed 4 Oct 2021 by JANET
My husband ordered a cup of chicken noodle soup for me using drive through on 100321 at 5:22 PM – cashier Zo. When he arrived home, I found they sent the chicken and rice soup. He then checked the receipt they attached to the bag and it says chicken noodle soup. They asked him if he wanted to use the $1 off soup reward that I had, but did not use it. The total on the receipt says $4.70. He gave them $10.80 and they gave him $5.01 back as change. Total fubar on all counts.
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