Panera Bread complaint: Poor customer service

Complaint from Stab reported on 23 September 2021 about Panera Bread

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My complaint:

I ordered a Mac and cheese and a drink. When I got to the window to pay she said it was $12 and some cents I handed her $10,which I had in my hand and gave her another $5. During the transfer of the 5 it blew from her hand to the ground. She said there it is my granddaughter got out of the car to get it and couldn’t find it. She looked around cars were lining up so nobody could move to see if it blew under a car. The girl said you still owe me $2 I asked for the manager she would not come and talk to me. The girl said you owe me the rest of the money for your food. I took my $10 back and left

Suggested solution:

The girl was not in a good mood to start The $2 and some cents could have been written off as a courtesy

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