Panera Bread complaint: Hair in food

Name: Hair in food
Item: Panera Bread
Rating: 2
Author: Joleen

Open 21 Oct 2020 273 views Restaurants

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Filed 21 Oct 2020 by Joleen

We visited the location for lunch. We ordered broccoli cheddar Mac and cheese. It had hairs in it! Very disgusting and disappointing! We ordered salads as well! Everything went into the garbage! We tried calling to speak to a manager and could not get an answer to our calls.

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Case details

Status: Open
Company: Panera Bread
Filed: 21 Oct 2020
Rating: 2/5
Desired resolution: Refunding our money, ensuring proper hygiene and covering their hair would be a health dept requirement!
Problem: Hairs found in mac and cheese
About: mac and cheese

Progress

Filed
Company notified
Company replied
Resolved

21 Oct 2020 Complaint filed and published
21 Oct 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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