Panera Bread complaint: Curbside service

Complaint from TDR reported on 29 October 2020 about Panera Bread

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My complaint:

I ordered the food for curbside. I arrived at the location. I ed “I’m here” through Panera Bread’s email they sent me. The email said the food was ready at 7:58 pm and I waiting 30 minutes curbside with no one sending out my order. After 30 minutes I went inside the restaurant and ask for my food. I heard behind the counter arguing and cussing. I asked for my food and one server asked if I press “I’m here” and I told her yes 30 minutes ago. She gave me my food and I left. I was very disappointed in the curbside service.

Suggested solution:

Improve the curbside service by providing curbside service.

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