Panera Bread complaint: Bad service

Complaint from Ellen Marie reported on 31 October 2020 about Panera Bread

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My complaint:

In Maple Grove. Ordered coffee bakery item and a item on their griddle. Got my coffee and a buzzer to take to my table… waited for 20 minutes and finally went and asked. Person should of filled order at counter and not given me a buzzer. Item was cold and very disgusted about how they treat people here.

Suggested solution:

Should not of paid for any of it

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