Panera Bread complaint: Poor customer service Rude Manager !!
Filed 16 Oct 2020 by Nitesh
Order number: 433628
Ordered 2 Mediterranean Veggie Sdw, 1 BB Broc Ched Soup
Sandwich was not done right, they forgot to put dressinghumus. asked if anything had changed in the way they prepare given the pandemic. There were literally 4 tables occupied in the whole place at 5:29 pm. Manager Stephen Sprengle came said oh looks like they forgot – will give u humus u can apply to your bread and eat ! Frankly been to panera last 20 years, never experienced such a rude behaviour from a manager.
My Panera Receipt on the top says [Accuracy Matters your order should be correct every time. if its not we will fix it right away]
Poor customer service !!!
Report
Discussion
0 comments
No comments yet. Been through something similar with Panera Bread? Start the discussion above.
More Panera Bread complaints
View all 205Poor customer service
I ordered a Mac and cheese and a drink. When I got to the window to pay she said it…
Incorrect order
I ordered chicken in my salad and got charged for chicken yet received none. In my coffee there is black…
Wrong order was delivered
I ordered a bread bowl chicken noodle soup and was sent a small cup.