Complaint: Poor customer service Rude Manager !!

on 16 October 2020 about Panera Bread in category Restaurants

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My complaint:

Order number: 433628
Ordered 2 Mediterranean Veggie Sdw, 1 BB Broc Ched Soup
Sandwich was not done right, they forgot to put dressinghumus. asked if anything had changed in the way they prepare given the pandemic. There were literally 4 tables occupied in the whole place at 5:29 pm. Manager Stephen Sprengle came said oh looks like they forgot – will give u humus u can apply to your bread and eat ! Frankly been to panera last 20 years, never experienced such a rude behaviour from a manager.

My Panera Receipt on the top says [Accuracy Matters your order should be correct every time. if its not we will fix it right away]

Poor customer service !!!

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Poor customer service !! Rude Manager Stephen Sprengle.

Long time customer, even own the stocks. Poor experience !!

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