Panera Bread complaint: Bad experience

Name: Bad experience
Item: Panera Bread
Rating: 1
Author: Sonia2020

Open 25 Jul 2020 309 views Restaurants

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Filed 25 Jul 2020 by Sonia2020

I was very disappointed on the food that was given and how it was given. I used the app for curbside service. It was more than 15 mins late. When I called and called took 4 calls for someone to answer. The food was cold when I received it and one of the sandwiches we order had very little food in it, mostly just the bread.

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Case details

Status: Open
Company: Panera Bread
Filed: 25 Jul 2020
Rating: 1/5
Desired resolution: Better customer service. Maybe more staff working.
Problem: Curbside order late and food cold
About: curbside order

Progress

Filed
Company notified
Company replied
Resolved

25 Jul 2020 Complaint filed and published
25 Jul 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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